Conflict is a very common scenario that can be seen between
any two people or groups of people. It could be between family, friends,
relatives, or co-workers. Escaping conflict is next to impossible in human
relationships, but it is very important that these conflicts are handled
skillfully. When conflicts are on the personal front, they can be handled and
even forgotten in a matter of time because of the bonding between the two
parties. But, when conflict rises on the professional front, it can lead to
devastating results. This is why it is even more important to handle conflicts
in the workplace with great patience and skill. And, for this, it is necessary
to understand the possible reasons that could give rise to conflicts. The three
major causes of a conflict arising within a workplace include poor
communication, unclear goals, and shoddy management practices. And, the biggest
responsibility of resolving conflicts within a workplace is that of a leader or
manager. This is why it is important that those in such positions are
well-trained in conflict resolution techniques so that they can resolve
conflicts effectively. Directors, HODs, Vice-Presidents, and all senior
managers/leaders can undergo MARG’s softskills training in Bangalore that covers training of all kinds of soft
skills required in the workplace by top positions, of which conflict management
is also a part. Also, listed below are some practices that can help to manage
conflicts effectively.
