Thursday, 10 August 2017

How to Deal With Conflict in the Workplace?

Conflict is a very common scenario that can be seen between any two people or groups of people. It could be between family, friends, relatives, or co-workers. Escaping conflict is next to impossible in human relationships, but it is very important that these conflicts are handled skillfully. When conflicts are on the personal front, they can be handled and even forgotten in a matter of time because of the bonding between the two parties. But, when conflict rises on the professional front, it can lead to devastating results. This is why it is even more important to handle conflicts in the workplace with great patience and skill. And, for this, it is necessary to understand the possible reasons that could give rise to conflicts. The three major causes of a conflict arising within a workplace include poor communication, unclear goals, and shoddy management practices. And, the biggest responsibility of resolving conflicts within a workplace is that of a leader or manager. This is why it is important that those in such positions are well-trained in conflict resolution techniques so that they can resolve conflicts effectively. Directors, HODs, Vice-Presidents, and all senior managers/leaders can undergo MARG’s softskills training in Bangalore that covers training of all kinds of soft skills required in the workplace by top positions, of which conflict management is also a part. Also, listed below are some practices that can help to manage conflicts effectively.